Privacy Policy

Our contact details

Name: ABI ROOFING LTD

Business address: 3 Robert Mews, Orpington Kent BR6 0JP

Phone Number: 01689 603313

E-mail: Office@abiroofing.co.uk

We currently collect and process the following information:

Personal identifiers, contact name, approximate location, telephone number and email address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Because you as our customer or client requires a quote for a roofing issue or requires some advice on their roof and wishes us to contact them directly.
To provide and operate our services
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we use to improve our respective services
To comply with any applicable laws and regulations.

How we store your personal information

Your information is securely stored in our accounting software

We keep contact details for for terms of either guarantee length or 5 years We will then dispose of your information by full record deletion in Intuit Quickbooks

Your data protection rights

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Office@abiroofing.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Office@abiroofing.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk